Noillirk help by situation
The game or room verification will not load
Check your connection and read any error next to the game or room form. Use Try again where it is offered. A room's Create button stays unavailable until its verification has loaded and completed.
If verification remains blank, check whether your browser is blocking that widget. You can reload before starting a game, but do not clear site cookies as a first fix: they identify your saved guest profile. An active question keeps its deadline while you reload.
The phone keyboard covers a control
Tap the answer field, type one answer and submit with the up-arrow beside it. If the keyboard covers something, dismiss it to inspect the page and tap the field again when ready. The timer keeps running.
If the layout remains unusable, report your browser, phone model and which control was hidden. We do not claim compatibility with every mobile keyboard. Read the complete controls guide.
My answer or score is still being checked
“Checking” means a verdict is in progress; “pending” means a saved answer needs a later verdict. Wait for the result rather than submitting a different answer. A server-received answer is judged against its receipt time, not the time the verdict arrives.
If the connection drops before a reply, the game checks whether the answer was received. Reconnect and use the offered check or retry action. Retry only when the game says the answer is still open and time remains. A network error alone does not prove your answer was lost.
Saved pending scores update after judging recovers. Return to the flight or check your history. Completed Daily results need all answers resolved before they can rank. For an unwanted verdict rather than a delay, read the scoring and feedback guide.
A friend cannot join or the room disconnected
Check the six-character room code with the host. A room can be full, already playing or expired. Ask the host to reopen the lobby after the match or send a new invitation; do not keep trying an expired code.
For a new game, at least two players must be online, every online guest must mark themselves ready, and the host starts. You do not need all 30 seats filled. A private room is unlisted, not restricted to named accounts.
After losing connection, return using the same browser profile and room link. The room attempts to reconnect, but its shared clock continues; reconnection cannot restore missed time or guarantee a seat indefinitely. Open the room lobby and invitation guide.
My progress or Daily result is missing
Flights are stored on the server and linked to a guest identity in this browser's cookie. The browser also remembers the last flight for each mode. Return with the same profile and inspect your flight history; an open question may have timed out while you were away.
Daily uses one official attempt for the UTC date. Reopening it does not create a new ranked attempt. Practice does not replace that result; ending a flight early makes it ineligible for ranking.
To use another device, use the private device-linking controls in your profile while you still have access. Keep that code private. Clearing cookies, using a private window or changing browser profiles can disconnect you from the saved identity; recovery is not guaranteed if you no longer have access. Deleting a profile is permanent.
Report an unresolved problem
For one answer, report from its reveal or recap so the question version and input accompany your message. For a technical issue, describe the mode, approximate time, browser and what you saw in the contact form. Do not include cookies, private codes or passwords.
The form saves feedback; it does not collect an email address or promise an email reply. The current question boards are awaiting editorial review. Scores reflect these estimated rankings, not measured survey results.